Careers in Support Functions

Careers in Support Functions

Our supermarkets are the public face of Progressive - but behind them stands a busy team of specialists in our Support Office. Their task is to support the smooth running of our entire business across New Zealand.

You'll find our Support Office is a hive of activity with specialists from a wide range of professions such as buying, marketing, human resources, IT, business analytics, health and safety. They all work together to support the supermarkets in delivering first-rate customer service and identifying areas for continuous business improvement.

Many of our Support Office team began their careers in our supermarkets. When we have career opportunities we look first to our existing team members, with the key attributes being passion, enthusiasm, honesty, integrity and an ability to influence.

At Progressive Enterprises' Support Office we meet our suppliers, develop marketing concepts, design learning and development programmes, identify ways to improve our business, and much more. Here's a snapshot of some of the roles available:

Merchandise
The Merchandise team are responsible for purchasing the best mix of products, including innovative new ranges as well as trusted favourites, that will have the widest appeal to customers.

Marketing
Marketing is vital to a company's long-term success. Fresh creative advertising, strategically placed media, and a well-researched knowledge of our customers all contribute to the overall effectiveness of the marketing mix.

Human Resources
The Human Resources team operates as a business partner to the entire organisation. It assists in meeting organisational objectives by ensuring we have the people to fuel and sustain the growth of the entire company.

Property
Property identifies and delivers new stores for the business, manages the refurbishment of stores, handles day-to-day property matters, and manages the portfolio of properties that we both own and lease.

Contact Centre
Our Contact Centre is unique as it is not a typical inbound call centre. Our team of dedicated Representatives have a passion for customer service and enjoy a range of tasks including managing Onecard applications, emails, troubleshooting and interacting with a wide range of stakeholders. 

Other specialist functions within Support Office are:
• Legal
• Strategic Financial Management
• Procurement
• IT
• Communications
• Health, Safety and Environmental

Are you interested in finding out more about the careers available in our Head Office? Please contact:

Nikki Wilkie
Resourcing Specialist
nikki.wilkie@progressive.co.nz



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